Enrollment Agreement

Oregon Music Academy (OMA) is a year-round music school. When you enroll you are reserving a set day and time for lessons each week until you withdraw. Each year consists of 48 weekly lessons plus 4 concerts for a total of 52 activities. The annual tuition is broken into 12 equal monthly payments for your convenience. Some months may have more or less than 4 activities. Tuition will remain the same each month regardless of the number activities in that particular month. You are not charged for lessons during the 4 weeks per year OMA is closed: 1 week for fall break, 2 weeks for winter break,1 week for spring break.

Automatic Payment Plan

Automatic payment with debit or credit card is required for OMA enrollment. For your safety and protection, we do not accept personal checks or cash. By providing credit/debit card account information, you are accepting enrollment in OMA’s automatic payment plan for the cardholder. You are authorizing OMA to charge the card number on file for tuition, materials, and fees on the 1st of each month for your balance due until you complete the withdrawal process. Rates are subject to change. OMA will provide at least 30 days notice of any tuition change. If OMA is unable to process automatic payment using your provided credit card information, your account will be considered past due and will be charged a $25/ mo. late fee. If payment is not made, you agree to pay the costs associated with collecting this debt.

Cancellations

You may cancel your account and stop automatic payments at any time by notifying us at office@OregonMusicAcademy.com and then completing a short Withdrawal Form at least 30 days in advance of your desired end date. Any unused make-up lessons will be forfeited when you withdraw. OMA does not provide refunds or credits for absences or unused lessons. Missing your lessons is not considered notice of withdrawal.

Cancellation by OMA

OMA reserves the right to expel a student at any time for poor attendance, negative behavior, or habitual lack of preparation with no refund. OMA also reserves the right to expel students and their parents for negative behavior of the parent with no refund.

Refunds

When you enroll in one of our programs (classes, lessons, workshops, etc.) you are reserving one of a limited number of “seats”. Because your reservation blocks other interested students from reserving the same seat, we do not offer refunds for any reason.

Service Interruptions

OMA may cancel classes due to inclement weather, instructor illness, or other extenuating circumstances. OMA will attempt to provide a substitute or reschedule the lesson depending on instructor and student availability. If OMA is unable to schedule a substitute or a private make up lesson, the student can make up that lesson by attending a group class. OMA may, at its discretion, schedule you with a different teacher.

Billing Disputes

We are your first option for billing disputes. You will provide Oregon Music Academy with 30 days to attempt settlement of any billing dispute before disputing with any third-party credit/debit card company or bank.

Should we receive a chargeback from a third-party credit/debit card company or bank on your behalf before we have been given a chance to resolve the issue, we have the right to collect on the rendered services and any fees associated with those disputes.

Regardless of the outcome of the chargeback, we retain the right to collect on any rendered services or fees that are due. We will submit any disputed amounts to a collection agency.

Absences with more than 24 hours notice

Please contact the front desk if you will be absent. OMA will reschedule 4 private lessons per year with a makeup private lesson provided you call or email at least 24 hours in advance. OMA may, at its discretion, reschedule you with a substitute instructor. All makeup lessons must occur within 30 days. OMA does not reschedule “rescheduled lessons”.

Absences with less than 24 hours notice

If you contact us with less than 24 hours notice, OMA will not reschedule your private lesson. However, you may make up the lesson at one of the group classes held throughout the year. If you do not appear for your lesson and do not call or email in advance, OMA will not provide any make up lessons. No credit will be provided or refunded for missed lessons.

Medical Care Consent & Liability Release

You authorize all medical, dental, surgical, diagnostic, and hospital procedures as may be performed or prescribed by a treating licensed physician for you or your child if you cannot be reached in an emergency. You also agree that neither you nor your child will bring any claims of any kind against OMA, its owners, instructors, or affiliates as a result of any injuries, expenses, or damages that you or your child may suffer in connection with your participation in OMA, whether such claims are known, unknown, or may arise in the future.

Changes to this Policy

This Policy is not a static document. We reserve the right to modify this Policy at any time. If we decide to change our Policy, we will post those changes and notify you here. It is your responsibility to review this Policy periodically to become aware of any modifications. Your continued use of this site and/or our services after any change in this Policy will constitute your acceptance of the revised Policy.

Contact Us

If you have any questions or suggestions regarding our Policy, please contact us at:

office@OregonMusicAcademy.com

Oregon Music Academy
11555 SW Durham Rd A4
Tigard, OR 97224